We value your trust. Please read our policy below to understand when and how you can request returns, exchanges, or refunds.
We accept return requests within 24 hours of delivery under the following conditions:
Returns must: be in original packaging, unused (unless defective), and accompanied by the original receipt.
Items NOT eligible for return:
Once your return is received and approved, here’s what happens next:
Note: Sealed medical items must remain unopened for a refund to be approved.
If your product is defective or incorrect, you can request an exchange instead of a refund. Please contact us within 24 hours of delivery for assistance. We’ll replace the item once verified and approved.
To start a return or refund request:
Our support team will guide you through the process once your request is received.
Have a question about your order or refund? We’re here to help:
We aim to respond within business hours, Monday–Saturday, 9 AM–6 PM.
Our customer care team is always ready to assist you quickly and professionally.